Dec 18, 2019 For Immediate Release


Meridian, MS, Dec 18, 2019 -- Vital Care ( is excited to announce Suzanne Daughdrill has accepted the new position of IT Systems Trainer, transitioning from her IT support role in the Information Technology department. Suzanne’s new job is to train and support franchises with the new Vital Systems, powered by CareTend software implementation.

“I am so excited to take on the role of IT Systems Trainer. This new position will allow me to interact directly with our current franchises, as well as new franchises,” Suzanne said. “I know there will be challenges along the way, and I am always up for conquering a new challenge. The opportunities with this position are endless, from traveling to new places, to meeting new people, and establishing and maintaining relationships so that our franchises have a complete understanding of how CareTend works. I would like to thank the entire Vital Care team for allowing me this opportunity.”

Vital Care is accelerating the rollout of WellSky’s CareTend software for intake, pharmacy operations, and revenue cycle functionality, with four locations running the system now. In 2020 six sites per quarter will go live, and all locations will be on CareTend by the end on 2021. System planning and implementation are being performed in a stepwise manner to maintain efficiencies with a seamless transition to this new platform.

“Suzanne has that can-do attitude that cannot be taught, and her healthcare IT experience gives her the background needed for this important position,” said Brad Pigott, Director of Information Technology. “We are blessed to have Suzanne on the team, and our franchise locations will be so pleased with her and her dedication to customer support.”

“It is a comfort to know that Suzanne is taking on this role, bringing her smile and her 20-plus years of experience and expertise in the healthcare IT industry and other industries,” said Ed Eiland, CEO. “She lives by our core values of being humble, hungry, and smart, so we are excited for our franchise partners to get to know her better, while realizing the benefits of their transition to the CareTend platform.”

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About Vital Care, Inc.

Vital Care is the premier pharmacy franchise business for home infusion services. Our passion since 1986 is improving the lives of patients and healthcare professionals through locally owned franchise locations across the United States. We have over 60 franchised pharmacies across two dozen states.