Vital Care Programs
A web-based financial portal encompassing our Vital Care network of home infusion providers. Vital Books is used to assess profitability across payer and therapy types based on objective findings. Electronic explanation of benefits (EOB’s), also known as 835s, are made available for review and action thus allowing for payments outstanding and denied claims to be addressed in a more timely manner.
Vital Care Voyager is a business tools web portal specifically for our infusion pharmacy customers. Financial reports, sales and marketing tools, position statements, an online store for promotional and educational items, communication bulletin boards and list servs, and department-specific tools, tips, and documents, are all housed in this valuable web site.
Apollo is a web-based, complete pharmacy quality management system that meets or exceeds all USP 797 standards, provides benefit to clinical pharmacies, and increases quality and safety. The program provides each pharmacy customized task logs with daily reminders aimed to assure compliance not only with USP, but with accreditation and regulatory standards. It is available to all Vital Care locations at no additional charge as a value-added service.
The Online Testing Center
The “OTC” as we refer to it has a full spectrum of knowledge verification tests on subjects important to the infusion pharmacy. Regulatory and business topics, clinical topics, safety issues, and more are represented by tests with ten to twenty five questions. Tests are immediately scored, providing completion certificates for employment files. Pharmacy managers can view test results for all staff members, and generate report for three full years of testing.
One of the few databases of its kind, CareEnds® provides an easy web based application for pharmacies to enter, store, and report outcome data for its own performance measurement, as well as to meet the requirements for data reporting required by third party payers. CareEnds provides reporting for both clinical outcomes, and patient satisfaction measures, and provides benchmarking values from our national database.